How to Cancel Your Subscription

If you need to cancel your Event Vesta subscription, here's how to do it and what to expect.

How to Cancel

Log into your Event Vesta account.
Navigate to Org Settings → Billing & Subscriptions.
Click Manage Billing, this will take you to your Stripe portal. Stripe is our payment processor.
On the far right, you can either Update subscription (to add more events or lower the number of events on your plan) and Cancel subscription
Follow the prompts to confirm your cancellation.

What Happens When You Cancel

Your account stays active until the end of your current billing period. If you cancel mid-cycle, you'll continue to have access to all features until your subscription expires.
Your events remain on calendar partner sites. Events that have already been submitted and published on third-party calendars will not be automatically removed. If you need events taken down, please contact support separately.
Your account data is retained. If you decide to resubscribe later, your event history and account information will still be there.
No further charges. Once cancelled, you will not be charged again unless you resubscribe.

Considering a Downgrade Instead?

If cost is a concern but you still want to use Event Vesta, you may be able to switch to a lower-tier plan instead of cancelling entirely.

By following the same path, you can choose to Update Subscription instead of cancelling and adjust the number of events and products on your plan.

Not Seeing "Manage Billing?"

If you're not seeing "Manage Billing" under Org Settings → Billing & Subscriptions, this help article about updating your card information may explain why and what to do instead.